Only items that are purchased directly from Bottle Rocket Hot Sauce website or our Amazon Storefront are eligible for refunds or replacements. Please note that this EXCLUDES third–party Amazon retailers. Products purchased from a retailer, distributor, or third–party seller of any kind are eligible for a replacement either shipped directly from us or in the form of a e-gift card.
We will gladly provide a full product replacement with proof of damaged product.
Due to the nature of our products, returns on food items cannot be accepted — reuse is not allowed even if unopened. We cannot accept no returns on food items.